http://arrow.latrobe.edu.au:8080/vital/access/manager/Index ${session.getAttribute("locale")} 5 Community banks in Australia : an innovative approach to social and economic wealth creation? http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:16559 Wed 09 Dec 2015 21:58:40 EST ]]> Managing the customer-service provider relationship with technology-enabled services http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:16558 Wed 09 Dec 2015 19:26:20 EST ]]> Does Regular Use of Internet Banking Services Necessarily Imply a Satisfied Customer-Service Provider Relationship? http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:1571 Wed 09 Dec 2015 13:39:44 EST ]]> Measuring Marketing Performance Against the Backdrop of Intra-Organisational Change http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:15055 Thu 10 Dec 2015 04:08:02 EST ]]> Understanding Process in Relationship Marketing: A Focus on Reciprocity http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:14125 Thu 10 Dec 2015 03:40:29 EST ]]> Managing technology-enabled service innovations. http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:15056 Thu 10 Dec 2015 02:59:00 EST ]]> Towards understanding attitudes of consumers who use internet banking services http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:16560 Thu 10 Dec 2015 00:21:37 EST ]]>