http://arrow.latrobe.edu.au:8080/vital/access/manager/Index ${session.getAttribute("locale")} 5 Emotional labour : Listening to the patient's story. http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:30059 Wed 09 Dec 2015 21:03:10 EST ]]> Systematic processes for successful, sustainable practice development. http://arrow.latrobe.edu.au:8080/vital/access/manager/Repository/latrobe:30058 Thu 10 Dec 2015 01:47:56 EST ]]>