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Add  Employee perspectives of service quality in the supermarket sector
Authors: Vella, Paul. | Gountas, Ioannis. | Walker, Rhett.
Date: 2009.
Subject: 1505 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/337875
Description: DEST collection year : 2011
Add  Signaling intrinsic service quality and value via accreditation and certification
Authors: Walker, Rhett. | Johnson, L.w.
Date: 2009.
Subject: 1505 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/374706
Description: DEST collection year : 2011
Add  Australian community banks : a case of competitively advantageous quality-of-life marketing in the service sector?
Authors: Johnson, L. W. | Jamieson, Robert. | Byrne, Graeme. | Walker, Rhett. | Macromarketing Seminar (31st : Queenstown, New Zealand)
Date: 2006.
Subject: 350204 Marketing and Market Research | 150500 Marketing | 1599 (four-digit-FOR)
Language: en
Type: conference paper
Identifier: http://hdl.handle.net/1959.9/334697
Description: DEST collection year:2007
Add  Grounding and Signalling Intrinsic Service Quality and Value
Authors: Walker, Rhett. | Johnson, L. W. | Australian and New Zealand Marketing Academic Conference (Queensland University Of Technology, Brisbane)
Date: 2006.
Subject: 350210 Quality Management | 080600 Information Systems | 0999 (four-digit-FOR)
Language: en
Type: conference paper
Identifier: http://hdl.handle.net/1959.9/350758
Description: DEST collection year:2007
Add  Re-thinking the conceptualization of customer value and service quality within the service-profit chain.
Authors: Walker, Rhett. | Johnson, L. W. | Leonard, Sean.
Date: 2006.
Subject: 350210 Quality Management | 150313 Quality Management | 1503 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/420134
Description: ERA 2012 (final list)
Add  Why consumers use and do not use technology-enabled services.
Authors: Walker, Rhett. | Johnson, L. W. | School of Business.
Date: 2006.
Subject: 350204 Marketing and Market Research | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/459192
Description: DEST collection year:2007
Add  Sustainable enterprise creation : making a difference in regional Australia and beyond.
Authors: Rogers, Maureen. | Walker, Rhett. | School of Business.
Date: 2005/2006.
Subject: 359900 Other Commerce, Management, Tourism and Services | 150300 Business and Management | 1599 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/451780
Description: ERA 2012 (final list)
Full Text: Full Text
Add  Community banks in Australia : an innovative approach to social and economic wealth creation?
Authors: Byrne, Graeme. | Johnson, Lester. | Jobling, Earl. | Rogers, Maureen. | Walker, Rhett.
Date: 2005.
Subject: 350300 Banking, Finance and Investment | 150300 Business and Management | 1503 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/424434
Description: DEST collection year:2006
Add  Customer loyalty in e-retailing : an exploratory study.
Authors: La, Khanh V. | Walker, Rhett. | Kam, Booi.
Date: 2005.
Subject: 350600 Services | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/437591
Description: DEST collection year:2006
Add  Managing the customer-service provider relationship with technology-enabled services
Authors: Johnson, Lester. | Walker, Rhett.
Date: 2005.
Subject: 350600 Services
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/401588
Description: DEST collection year:2006
Add  Towards understanding attitudes of consumers who use internet banking services
Authors: Walker, Rhett. | Johnson, Lester.
Date: 2005.
Subject: 350600 Services | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/448781
Description: DEST collection year:2006
Add  Community-Initiated New Enterprise Development : A Paradigm with Potential for Fostering Social as well as Economic Growth.
Authors: Walker, Rhett. | Jobling, Earl. | Rogers, Maureen. | Byrne, Graeme. | School of Business. | Macromarketing Seminar (29th : 2004 : Vancouver, Canada)
Date: 2004.
Subject: 350204 Marketing and Market Research | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: conference paper
Identifier: http://hdl.handle.net/1959.9/340360
Description: DEST collection year:2005
Add  Customer Loyalty in E-Retailing : A Conceptual Framework and Research Opportunity.
Authors: Kam, B. | Khanh, V. L. | Walker, Rhett. | European Marketing Academy. Conference (33rd : 2004 : Murcia, Spain)
Date: 2004.
Subject: 350204 Marketing and Market Research | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: conference paper
Identifier: http://hdl.handle.net/1959.9/336012
Description: DEST collection year:2005
Add  Does Regular Use of Internet Banking Services Necessarily Imply a Satisfied Customer-Service Provider Relationship?
Authors: Johnson, Lester. | Walker, Rhett. | European Marketing Academy. Conference (33rd : 2004 : Murcia, Spain)
Date: 2004.
Subject: 350204 Marketing and Market Research | 150500 Marketing | 1505 (four-digit-FOR)
Language: en
Type: conference paper
Identifier: http://hdl.handle.net/1959.9/346605
Description: DEST collection year:2005
Add  Managing technology-enabled service innovations.
Authors: Walker, Rhett. | Johnson, Lester. | School of Business.
Date: 2004.
Subject: 350204 Marketing and Market Research | 150300 Business and Management | 1503 (four-digit-FOR)
Language: en
Type: journal article
Identifier: http://hdl.handle.net/1959.9/475188
Description: DEST collection year:2005